Refund policy

At Tame the Taurus we want you to be completely satisfied with your purchase. Please read the following return and refund conditions carefully.

🛠️ Damaged or Faulty Items

If your order arrives damaged or faulty, please contact us within 7 days of delivery with photos of the issue and your order number. We’ll happily arrange a replacement or refund where appropriate. To process your request please email us at info@tamethetaurus.com - making sure to include your order number, a brief description of the issue, photos of the issue. Clear photos of the item and packaging. Once approved, we will provide instructions for the return (if required) or send your replacement.

🤦🏻 Change of Mind 

We do not currently offer refunds or returns for change of mind. Please make sure all details, including shipping information and product selection, are correct before placing your order.

📦 Return Conditions 

Please make sure the items are unused and in their original packaging (if a return is required). All return requests must be made within 7 days of receiving your order. 

💵 Refunds

Once your return is received and inspected (if a return is necessary), we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5 to 10 business days. If you have any questions about our return or refund process, we’re here to help at info@tamethetaurus.com.